Your jewelry items are handcrafted by our team of working moms staffing our facilities in Oklahoma. By shopping with us, you are proudly supporting the American jewelry industry.
Joan M. C.
I'm very pleased with the bracelet. However, my error, I didn't realize what I ordered was meant for a deceased animal which is not appropriate for me - it was my husband who died in April. I'm hoping your company will make an exception and allow me to return only 2 and I'll place three new orders more in keeping with my present situation. I've email a request and am now awaiting a reply.
Joan M. C.
I'm delighted with the service and the product. I ordered 3 but, unfortunately, I ordered the wrong bracelet, my error. I'm hoping your company will make an exception and consider a partial return and complete reorder. I've sent an email and awaiting a reply.
Bought it in memory of my husband. Wear it every day.
This is the first unpleasant review I have ever done in my life, and I am 64 years old. I had a problem with the order and did not get a good resolution. Yes, I ordered the wrong 'inscription.' I asked if I could exchange it for another one, and they said NO. I ordered it, and basically, I am out $20.00. I do have poor eyesight and did not see the Paw Print when I placed the order. Your customer service is not very accommodating at all.
It is hard for me to imagine that an exchange is not possible. I 'accidentally' ordered the inscription that states "A part of my heart is in heaven" with a PAW PRINT. I did not see the paw print and thought it was for a person that I recently lost. I am a widow now, and it breaks my heart that I cannot wear the bracelet. I even offered to exchange just the little heart charm for the correct one. The error was my mistake, but the bracelet is still new, as I cannot wear it. Like I stated, I am sorry that this is not a good review. It is not the product, but the customer service that is not acceptable. I work in academia, not retail. In my job, I do everything, and go the extra mile for my Professors and students. It is too bad that is not the mantra in your company. Sad, Mary Spahn
Cloth Face Masks That Actually Fit
Adjustable stretch ear loops and 100% cotton make these the most comfortable face masks you'll find.