Candy-Colored Sugar Skulls Leggings

For US based company, I was extremely disappointed in my experienced. I placed my order from an ad I saw on facebook. Your website and my confirmation said I would receive my order in 1-2 weeks, along with shipping confirmation and tracking details when my order was sent out. It took 5 weeks for me to receive my order!!! I contacted the company after 1 week, when I hadn't received shipping details. I was told order volume was higher than normal and to be patient. Another week goes by and still nothing. Yet again, I had to contact the company to get any follow up and again I'm told the same thing. Another 10 days go by and still nothing. This time I tell them "you have my money but I don't have my order" and requested my items be shipped in 24 hrs or I want a refund. The response was to tell me order volume is higher than expected, be patient and we'll give you 20% off your next order. At this point, I don't want another order at all. Again another week goes by and still nothing. Again, I had to contact the company, they did not initiate. I told them to ship my order or issue a refund or I'm going to the Better Business Bureau and filing a clain with paypal. This time, I'm told order volume was higher than expected, we'll give you 20% off your next order and we'll refund your shipping. Again, I'm not really satisfied but they bought themselves another week. This time I received my leggings in the mail within 3 days. But I had no idea they shipped and was never given any…